Toward the ‘joined up’ journey – Paul Griffiths, Chief Executive Officer, Dubai Airports
What we’ll see in the future is technology easing pinch points through airports by the removal of physical barriers. Those will be converged into applications that will sit on devices owned by customers, not by the airport itself. The data available will be optimized to smooth the passenger journey through the airport and make it a high quality experience.
source
Link to this post!