Shekar Pannala, Chief Technology Officer, Chubb | New business service centre in Hyderabad

Shekar Pannala, Chief Technology Officer & Global Digital CIO at Chubb | New business service centre launch in Hyderabad
Chubb Group Launched Business Services Center in India to Provide Technology, Digital and Analytics Support
The Center Will Commence Operations This Year in Hyderabad and Bangalore.
Chubb announced it is building a business services center in India to support its global insurance operations’ information technology, digital and analytics functions. To be located in Hyderabad and Bangalore, Chubb Business Services – India will employ technical professionals providing support in areas such as intelligent process automation, digital technology, data analytics and others such as catastrophe modeling and risk management. The center will commence operations with more than 100 positions at launch with an opportunity to grow larger over the next several years.
The initiative converts technology, analytical and other quantitative positions currently outsourced to third-party vendors in India to full-time Chubb employee positions. These facilities supplement Chubb Digital Centers of Excellence for Business and Innovation already operating in locations such as Jersey City, N.J., Miami, Fla., and Singapore.
“One of Chubb’s strategic priorities is to transform our company to be truly compelling in a digital age,” said Sean Ringsted, Chief Risk Officer and Chief Digital Officer for Chubb. “To further advance our progress, we need internal talent capable of executing our digital technology and analytics work at the pace and scale that the business is now seeking. That includes building and expanding critical digital skills and expertise in data analytics, machine learning, quantitative sciences, and intelligent process automation. By hiring and developing our own talent, we will have greater control over the capabilities and projects we are developing to enhance the experience for our customers and business partners, introduce innovative products, streamline processes and improve efficiency.”
“The talent we hire in India will be an important complement to the teams already established in our regional technology delivery centers,” said Julie Dillman, Global Head of Operations for Chubb.
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